Order information
Delivery & Postage
Postage is calculated from the pieces in your basket and shown in the checkout summary before any payment stage.
Service and dispatch
In-stock pieces are dispatched within 2 days of purchase using Royal Mail Tracked 48. Made-to-order prints retain their stated production time of 3–5 days before dispatch.
Overseas buyers should email morenaartina@gmail.com for a postage cost.
Collection is not offered.
Original paintings
Originals are one of a kind, carefully packed for their size and medium, and dispatched within 2 days using Royal Mail Tracked 48. Listings that specify a certificate of authenticity retain that detail. The current checkout applies £8.00 standard postage unless the individual listing states a different amount.
Made-to-order prints
Prints are produced to order on Bockingford Watercolour Paper and supplied unframed. They normally ship in 3–5 days. Current postage is £3.50 for an A4-print order and £6.00 when an order includes an A3 print.
Vintage jewellery
Each piece is one of a kind, packed to protect its materials and fittings, and dispatched within 2 days using Royal Mail Tracked 48. The postage amount stated on the individual listing is shown again in checkout.
Antiques
Antiques are one of a kind, packed according to their weight, shape and fragility, and dispatched within 2 days using Royal Mail Tracked 48. The postage amount stated on the individual listing is shown again in checkout.
Mixed baskets
Only the single highest applicable postage charge in the basket is payable. Postage for all other items in the same order is free.